e-Commerce Website Integration with Back-Office Software
As a company that specialises in ERP software, our strength is our understanding in finance, warehousing and manufacturing software. With this knowledge and a team of expert e-Commerce web developers we work with companies to develop fully integrated systems.
The Benefits of an Integrated System
Integrating your system is not just a nice to have but provides a range of cost and performance benefits.
Improved operational performance – when customers place orders automatically send instructions to your warehouse. With courier integration orders can also be automatically logged with the carrier with printing labels etc.
Customer specific pricing – for e-Commerce websites with customer log-in, sync special pricing and discounts with the CRM or ERP software.
Keep stock up to date – Improve stock handling, providing available stock to the website from the warehouse data. As purchases are transacted on the e-shop, stock replenishment will have real time data.
Automatically post financial data – with an integrated system no manual entering of orders or posting of transactions is required. Trigger transactions from events on the website to keep your ledgers up to date.
What We Do
Our professional team will work with you to determine what systems you are using and the level of information that you require. As a business working with business owners and managers, our understanding of business processes and requirements allows us to provide consultation on the best practices suitable for your company. Offering more than a one time only service, we provide support services and work to become part of your team.
e-Commerce Back Office Integration Examples
Store Twenty One
Store Twenty One are a large national chain of over 200 stores selling clothing and home furnishings. With separate back office and warehousing systems, our development included providing a fully integrated system, as well as reporting the online sales compared to the shop sales.
Kitchen Collections has a wide range of special features, including custom admin site for catalogue and order management and a custom integration to export all items from an industry specific (Kitchens, Bedrooms and Bathrooms KBB) software.
Bainbridge International have several web shops, selling high quality marine products, either as a distributor or manufactured at their UK site. Fully integrated with their back-office Dynamics NAV system, 60% of their sales are through their website, which are predominantly Business to Business B2B.